Company profile
Nowadays, you are connected everywhere. You turn on your computer and find tens of instant messages and e-mails sent to you while you were sleeping. When you switch on your mobile phone, you receive SMS-notifications about your new voicemails. You are always in touch with the latest news feeds whenever and wherever you want. Physical distance is non-relevant and boundaries between home and the office are blurring. Communication has changed! In today’s world it is common to use your desktop PC for telephony or surf live news on the internet via your PDA.
Smile Telecom is a telecommunications carrier based in The Netherlands that offers communication services over an advanced IP-network to both residential and business customers. Our network, based on the internet protocol, allows customers to communicate more efficiently with each other. At home, in the office and on the road.
Our ambition
Smile Telecom has the ambition to become the most important player in the next generation IP based communication network and services.
We believe that, whether you are a business or a private customer, communication services should not only connect you, but also put you in control.
Our way of working
When you call our customer service, our people will be clear and friendly offering personal assistance. When you use our web self-care, each click will surprise you by the ease of use. Smile Telecom employs bright and committed professionals determined to fulfill your needs. Innovation is an important part of our DNA. We will walk non-conventional paths in order to supply you good, innovative services. Our core values are: Joy, Innovation, Determination and Togetherness.
Our technology
Smile Telecom believes in an open and secure network approach build on future proof IP technology. Today we offer communication services that cover all your telephony needs. We believe you should be able to “connect” independent from the network technology or hardware you use. Our agreements with developers and hardware manufacturers ensure you get the best technology combined with ease of use. In the fourth quarter of 2008, Smile Telecom will participate in the auction to acquire a WiMAX-license in the Netherlands.
Our background
Smile Telecom International is a carrier founded by Aldra and the investment group Nieuw Effect. Smile Telecom employs an experienced senior management team and naturally motivated professionals. Its headquarter is situated in The Hague (The Netherlands), from where the different Smile Telecom subsidiaries are also operating.